Common questions and support documentation

• The Dashboard
• Accessing Your AttendStar Local Account
• Cash Transactions
• Credit Card Transactions
• Check Transactions
• Improving Local sales

• What's needed to set-up your Stripe account
• How WePay Works & The Benefits of Wepay
• Frequently Asked Questions
• Basic Event Setup Checklist
• Providing Contact Information for Ticket Buyers
• Verifying Internet Connection
• Finding charges & tracking money
• What are AttendStar Fees?
• Add an Email Confirmation Message
• How Stripe works

Browse all articles

• Buying tickets
• How do I contact the event?
• How do I get a refund or exchange?
• How do I get my tickets?
• Help, I cannot print my tickets!
• How to Purchase Tickets
• I can't find my tickets in my email
• Ordering Tickets
• I did not get my tickets...help!
• My credit card does not work

Browse all articles

• Do I need tickets? What tickets are available?
• I can't find my tickets
• What if it rains?
• Can I fly in?
• When do the gates open?
• Is the show the same for both Saturday and Sunday?
• When do the gates open and what time does the show starts?
• Can I arrange pick up for handicap parking drop off/pick up?
• How do I get my tickets when buying online?
• Are children free?

Browse all articles

• No refunds
• Exchange tickets
• Tickets at the gate
• I cannot locate my tickets
• Food and drink
• Pre-show meet and great
• Unable to get tickets
• VIP Ticket Prices
• I cannot print my tickets
• Adding tickets to an order

Browse all articles