What's needed to set-up your Stripe account

Stripe makes collecting money easy for you and your ticket buyers. With no monthly or set-up fees, you are able to accept MasterCard, VISA, Discover and American Express straight into your bank account in real time! The charge is 2.9% of your ticket price + $0.30 per order. Even better, this credit card processing fee can be passed on to your ticket buyers. Note: If a refund is processed, Stripe does not refund their credit card processing fee.

Setting up Stripe is easy, but we suggest having ALL your information together before you start.

What is needed to set up your Stripe account:

  1. A description of your product
  2. Your business type (sole proprietor, LLC, Corporation, individual, etc)
  3. Employer ID Number or Tax ID or Social Security Number
  4. Business address
  5. Your website address http://
  6. Your person details such as name, date of birth and Social Security Number 
  7. Business name as it should appear on your customer's credit card statement. This is important to reduce chargebacks.
  8. Phone number
  9. Bank details such as routing number and checking account number
  10. An email address for the account
  11. An account password

Remember that AttendStar should not have access to this information.  You should pick a password that is not the same as your AttendStar password.

Stripe Setup:

1. Login to your account at https://event.attendstar.com/
2. Click on your event on the Dashboard
3. Go to Tickets > Ticket Payment Options
4. Select Stripe
5. Scroll Down and click on the Update button
6. We will connect you to Stripe and then complete the sign-up form
7. Save your information and connect your Stripe account to your event by clicking on the blue button "Authorize access to this account" **
This will take you back to AttendStar and you should see where your Stripe account is connected to your event. 
Once your Stripe account is connected to your event in AttendStar, you are ready to sell tickets!
** Be sure to save your information and click the blue button to go back to AttendStar. If you do not, your Stripe account will NOT be connected to your event and tickets can not sell.

When do I get paid?
Your very first payment will take 7 days to appear in your bank account. This is to verify that the account is real and valid, it is for security purposes only. After that initial 7 days, your deposits are made 2 business days after each ticket is sold. The payout schedule can be updated in your account, if you prefer to get payouts on a longer schedule.
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