This article explains how to locate charges and, if you have more than one event, how to help reconcile the amount collected for each event.
Login to your Stripe account. Remember, your Stripe login might be different than your AttendStar login - we actually recommend that. We will never ask you for your Stripe login information at AttendStar.
Stripe login: https://dashboard.stripe.com/login
After you login, you will see your Dashboard as shown below.
- Click Payments on the left-hand side of your screen
- Click View all payments
This will show you a list of all payments.
To view selected payments, you would enter in some unique information about a single event in the search box.
Now you should see all the transactions related to a specific event.
The documentation for Stripe can be found here: https://support.stripe.com/