Delete or Hide Ticket Names

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Delete, Hide and Suspend Ticket Names

 

 

How to delete a ticket type

Deleting a ticket type erases the ticket from your event. Ticket buyers will no longer be able to purchase that ticket type because it will not be listed on the ticket sales page, however, people who have purchased that ticket type will still have the ticket and the ticket will still be listed in your Ticket Sales Report. The ticket type will not appear on the Overview or All Tickets pages
  1. Select the event
    EM_Choose_Event.png
     
  2. From the Overview of your event, select Tickets in the menu and click on All Tickets


     
  3. Find the row of the ticket type you would like to delete and click the blue Delete link in the row of the ticket type you would like to delete
    EM_Delete_Ticket.png

  4. Confirm the deletion

    EM_Ticket_Delete_Confirm.png
 
How to hide a ticket from ticket sales page
 
This little trick allows you to hide a ticket type from the sales page without deleting it.
 
  1. Select the event

    EM_Event_Choose.png
     
  2. From the Overview of your event, select Tickets in the menu and click on All Tickets


     
  3. Click the blue Edit link in the row of the ticket type to hide on the event sales page

    EM_Ticket_Edit.png
     
  4. On the Basic Information tab, set the Sales End Date/Time to before today's date

                    EM_Ticket_Availability.png
     
  5. Your ticket sales page will now hide the ticket type from view.



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