Canceling, Deleting, and Rescheduling Events


Canceling, Deleting, and Postponing Events


We at AttendStar understand how difficult it is to have to cancel, reschedule or just outright delete an event. 

How To Cancel or Postpone an Event

  1. Login to your AttendStar account.


  2. Select the Event.

  1. Click Cancel/Postpone in the box below Event Overview. 

OR

1. Click the red Edit button on the right side of the page. 

  1. Click the Advanced tab.

  1. Scroll down until you see the Status dropdown menu. 

  1. Select what you wish to change the status to. 

  1. Include a message for ticket buyers to see when they go to your event’s ticket sales page. 

  1. Click Save Changes at the bottom of the page when complete. 

How to Delete Your Event

An event cannot be deleted if tickets have been sold. However, if you need to delete an event that has not sold any tickets, call AttendStar at 615-223-1973 with the event ID and we will be happy to delete the event for you. You can also email your request to tickets@attendstar.com.

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