Add Terms & Conditions to Tickets

The terms and conditions of a ticket contain all of the legalese, fine print, and protective mumbo-jumbo for your event and that specific ticket type. It is not required to enter the terms and conditions of a ticket, but phrases like "No Exchanges. No Refunds. All Sales Final. Event time, date and acts are subject to change," are common in tickets for all types of events. It's helpful to know what restrictions you have for your event and each ticket type. You will also find some suggested terms and conditions for tickets at the bottom of this article.

These are instructions for pre-existing events. If you are creating your event using AttendStar's step-by-step event manager.

Select the event.
Go to the Tickets menu on the left and select All Tickets from the dropdown menu.
Hover over the ticket and click Edit on the right.
Click the Ticket Details tab and add the Terms & Conditions to the field provided. Note: You can paste the terms and conditions, but the formatting WILL NOT transfer.
Use the Bold, Italic, and List features to format your terms and conditions.

**Make sure the copy does not pass the line at the bottom of the text box. If it does, it will be cut off when appearing on the ticket

If you want your ticket buyers to have to agree to these ticket types' terms and conditions before purchasing this type of ticket, check the box that says "Make the ticket buyer agree to the ticket terms and conditions before purchasing the tickets."
Click the red Update Ticket button at the bottom of the page when complete.

You can view your ticket by going to the All Tickets page again and clicking the "View" link in the row of the ticket you would like to view. Depending on your browser settings, you will be prompted to download or open the ticket.