Delete or Hide Ticket Names

How to delete a ticket type

Deleting a ticket type erases the ticket from your event. Ticket buyers will no longer be able to purchase that ticket type because it will not be listed on the ticket sales page, however, people who have purchased that ticket type will still have the ticket, and the ticket will still be listed in your Ticket Sales Report. The ticket type will not appear on the Overview or All Tickets pages.

1. Select the event.

2. From the Overview of your event, select Tickets in the menu and click on All Tickets.

   

3. Find the row of the ticket type you would like to delete and click the trash can icon to Delete.

   

4. Confirm deletion.

How to hide a ticket from the ticket sales page

This little trick allows you to hide a ticket type from the sales page without deleting it.

1. Select the event.

2. From the Overview of your event, select Tickets in the menu and click on All Tickets.

   

3. Click the Edit link on the row of the ticket type.

   

4. On the Basic Information tab, set the Ticket Availability End Date/Time to before today's date.

   

5. Click Update Ticket at the bottom of the page when complete.