- Click the Search button on the AttendStar main screen
- In the search bar, type the attendee's order number (if they don't have their order number, you can search by their name or email address)
**NOTE: This is an account-wide search, meaning you can search for tickets or attendees across all of your events from ONE place!
- You can also search orders and resend tickets by clicking Manage Attendees under the Attendees section of the particular event
Your ticket has been resent!
**NOTE: It is always helpful to confirm the email address with the customer to ensure there are no typos, etc.
- Follow steps 1-3 in Method 1
- Select the option for Other Email and input your own email address
- The ticket will now arrive in your email; click the link to download it. For instructions on getting a ticket, go here.