Create access lists for your event

Follow

Create access lists for your event

 
An access list is a list of emails, or type of email (for example, @gmail.com, @attendstar.com), that can access hidden tickets and discount codes. You must have the tickets and/or discount codes created that you would like to apply to the access list. By default, tickets and discount codes are public until they are assigned to an access list. Once a ticket/discount code is applied to the access list, it is private and available only to those on the access list. There can be as many different access lists for an event as you need. Tickets and discounts can apply to more than one access list.

How it works for ticket buyers...coming soon!

How to create an access list

  1. In your event manager, go to the ATTENDEES menu and select "Add Access List"


     
  2. Name the access list.
     
  3. Select which tickets and/or discounts apply to the access list


     
  4. If you only want individual emails to be in the access list, enter in the emails one at a time in the Email field


     
  5. If you want to have a type of email (for example, all @gmail.com or @harvard.edu email addresses) to have access to the list, enter it in with a * before the at sign in the Email field. For example, *@harvard.edu


     
  6. You can also upload a .CSV of emails by clicking the Choose File button in the Import Emails CSV field. The CSV needs to have the header of Email in row 1, column 1 and it should only contain emails


     
  7. Select the file and click Open.
     
  8. Click the green Add button
     
  9. Your access list has been added

How to edit your access list 

  1. In your event manager, go to the ATTENDEES menu and select "View/Edit Access Lists"


     
  2. Select the access list you would like to edit.



     
  3. Make sure you are on the Edit tab and make the edits to that list you would like. Edits include the name, tickets the list is assigned to, or adding/deleting the emails for the access list.


     
  4. Click the green Update button


How to add emails to an access list

  1. In your event manager, go to the ATTENDEES menu and select "View/Edit Access Lists"


     
  2. Select the access list you would like to edit.



     
  3. Make sure you are on the Edit tab. You may add individual email addresses or addresses from a single domain by typing them in the Email area. You may also upload an updated CSV file.


     
  4. Click the green Update button.

 

How to delete emails in an access list

  1. In your event manager, go to the ATTENDEES menu and select "View/Edit Access Lists"


     
  2. Select the access list you would like to edit.



     
  3. Make sure you are on the Emails tab. You will see a list of all emails that have been added to your access list. To delete an email, click on the delete link on the far right of the list. 


     
  4. To delete ALL of your emails, simply check the box at the top of the list to select all. Once all have been selected, click the Delete Selected button at the bottom of the list.



  5. When you are ready to delete, click the Delete Selected button at the bottom of the list.
Have more questions? Submit a request

Comments

Powered by Zendesk